QuickBooks error H505 is typically a Company file linked issue which generally manifests when the user tries transferring the company files to a PC not meeting the minimal system requirements mandated for the operations of the QuickBooks program. Other major source of this error and other errors belonging to the Hxxx series of error codes is the changed location of the company file, or impediment caused by some conflicting program running at the backend.
Without any adieu, let us venture onto the various causes and effective troubleshooting approaches to resolve QuickBooks Error Code H505.
Factors contributing to QuickBooks error code H505
The various contributory causes that may end up in Error H505 are:
Usage of a damaged QuickBooks Database Server Manager.
Conforming to the use of a corrupted QuickBooks company file.
Disconnection between the server and workstations.
Firewall restrictions preventing QuickBooks Desktop from functioning.
Malfunctioning QuickBooks services.
Incorrect DNS settings.
DIY Methods to Rectify QuickBooks Error Code H505
To repair QuickBooks and resolve Error Code H505, the user should abide by the steps discussed in the forthcoming lines:
Approach 1: Renaming the files with the “.ND” extension
At the start, it is required to locate the QuickBooks company file with .ND extension in the QuickBooks folder.
Upon locating the file, the next step is to right-click, followed by hitting on the Rename button.
The subsequent step requires incorporating ".old" in the file name.
When the foregoing steps have been followed, the next step requires running QuickBooks and making another attempt at accessing the Company file.
This should take care of QuickBooks Error H505. If that isn’t the case, try excluding QuickBooks from the firewall, an easy process enumerated below.
Approach 2: Add QuickBooks as an exception in the firewall
Initiate by clicking on the Start button, and then proceed by navigating to the Control Panel.
After opening the Control Panel, the next step is to access the Firewall Setting by searching for “Firewall” in the Search bar of the Control Panel.
Follow up by clicking on the option to Allow a Program within the Firewall Settings.
Proceed by opting for the specific version of "QuickBooks 20XX" from the list of allowed programs. Once that is done, the next step is to save the changes.
Culminate by restarting the computer and verifying if QuickBooks Error H505 got curbed.
Approach 3: Use QuickBooks Database Server Manager
At the start, download and Install QuickBooks Tool Hub on your computer.
Follow up by opening the tool and then tapping on the "Network Issues" option.
The subsequent step requires running the QuickBooks Database Server Manager.
After that, click on the Browse button and after that, the user needs to locate the company file folder.
Upon choosing the company file, the following step requires hitting on the Start Scan button.
Wait for the scan to complete.
Once done, Database Server Manager will configure your firewall settings and grant necessary permissions.
Finally, the user is required to tap on the Close button.
Approach 4: Creation of the Company File in multi-user mode
The first step in the process requires the creation of a new folder on the host computer. Also, make sure to grant this folder full admin access rights.
Follow up by creating a ".QBW" file in multi-user mode.
Now, check if all computers on the network are able to access this file without encountering any issue (including Error H505).
Approach 5: Check the Host multi-user mode settings
For workstations:
Initiate by launching QuickBooks and heading to File, followed by Utilities.
Now, tap on the option to Stop hosting multi-user access. This action will prevent other users from accessing the workstation. Follow up with a system restart.
The culminating step requires enabling the multi-user mode once again.
For the server computer:
Start QuickBooks without opening the company file.
Click on the File option, and proceed by clicking on Utilities.
The subsequent step requires making a choice to Host access for multiple users.
Ensure that the option to "Stop multi-user access" is unchecked.
Conclusion
To summarize, we have discussed in detail different approaches to fix QuickBooks Error H505. For technical assistance on ancillary issues, please contact our QuickBooks desktop error support experts at 1-800-615-2347.
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